Prices are right and the quality is surprisingly very good. As for Home Depot (not your store tho), I returned a tool today, a small power inflator, that was still within its 90 day no fault warranty and they took it back no problem. "we will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. by phone: power tools: 1.800.525.2579. outdoor products: 1.800.860.4050 I called Ryobi and the lady who answered said my tool did not match the tool pairing so they would not replace. Do not buy anything by Ryobi on Amazon as the company will not honor the warranty. ryobi home depot battery service customer service warranty customer tools home depot. When dealing with the customer dept. Ryobi hit the nail on the head with this one! They did not get the item fixed and returned within the 8 weeks they claim, but they did get them back to me eventually. In addition, you may be required to make a refundable deposit. 40v ryobi Mower broken after 6 uses, Home Depot wont honor warranty. There is every chance that they will honor any claim .It has been 3 weeks, the response I receive , is someone from service center will be calling back to you. Ryobi - excellent for home owner. Has anyone been able to exchange or return a used power tool at Home Depot? I've returned an item to Lowes and they gave me a bit of a run around, but did honor the warranty eventually. ryobi 40v blower home depot, For added convenience, the RYOBI snow blower is equipped with one 40-Volt 5 Ah High Capacity Lithium-Ion battery for extended run time. Ryobi > outdoor > warranties ... Tool Warranty: All RYOBI 40V Lithium-Ion Outdoor Tools are covered by a 5-Year Limited Warranty. A Home Depot warranty can cover the cost of repairs or replacement. No one has called until now . Home Depot uses a third party service called The Retail Equation (TRE) which uses an algorithm to flag “suspicious” returns. To validate your coverage, you must present a proof of purchase, the product and any defective parts that fall within the warranty period. warranty does not apply to any damage to the product that is the result of improper maintenance or to any product that has been altered or modified. The Home Depot Inc. (), a leading home-improvement retailer, was founded in 1978 by Bernie Marcus and Arthur Blank, two avid do-it-yourselfers.Their vision was … We ask that customers bring in the item, and we’ll replace it … If you’re a professional using your drill for commercial use, they only cover it for 90 days. All Home Depot locations should be able to accept a Ridgid tool under the Lifetime Service Agreement. During the first 90 days of your protection plan: If you purchased your protection plan at a Home Depot store, bring the receipt for your plan back to the location where it was purchased or call 800-759-2054. TTI and retailers like Home Depot hope that people will look at the $20 price difference between Ridgid and Ryobi and decide that free batteries for life is worth it. It is a good idea to purchase the warranty at the same time you purchase your item. WPB, FLORIDA -- Never, ever buying Ryobi again, if service executives are bonused on providing minimal warranty support they are making millions. This week they ran a promo for the M12 kit with a free 6.0ah battery. I purchased two batteries, one with tool. I had previous experience where they DID HONOR the warranty although I did have to travel a ways to a tool center that is farther away than my home store. Direct Tools Factory Outlet brings you the best brand name tools at huge savings direct form the manufacture. Outdoors; Outdoor Power Equipment; Trimmers. The RYOBI 40-Volt 20 in. at Home Depot and asked about repair or replace I was given a Printout of there policy concerning the extend warranty and that it only would go into effect after Ryobi Three year warranty ran out, so I needed to send it to a repair center for Ryobi which was my responsibility. Brushless motor for increased power and efficiency You brought it in, therefore you own it and its yours and you have 100% right to the lifetime warranty. Location. cordless snow blower is backed with a RYOBI 5-year limited warranty and is guaranteed to deliver results for years to come. A table saw would not cut it with Ryobi. This review is sponsored by the Home Depot as a part of The Home Depot's Pro-Spective Campaign. 4. Sort by: Top Sellers. Product line. The Ryobi Brushless Hammer Drill has got the power! 1 review . Both batteries failed within the warranty terms. Offering brands such as RYOBI, RIDGID, and Hoover. Mowed half the front yard today and had to recharge the battery as normal. 26 reviews . If you opt to not purchase the warranty at that time, you have up to 30 days to purchase a warranty. We offer new, blemished and factory reconditioned products backed by manufacture warranties … I've had a dewalt drill that died on me before my Ryobi with equal amounts of use. When you purchase a product with a warranty, it's supposed to give you peace of mind knowing that the company stands behind its product. Offered a replacement or refund. Ryobi Limited (リョービ株式会社, Ryōbi Kabushiki-kaisha, Japanese: [ɾʲoːꜜbi]; English: / r aɪ ˈ oʊ b i / or / r i ˈ oʊ b i /) is a Japanese manufacturer of components for automobiles, electronics, and telecommunications industries. Cumberland & nearby stores. Customers are responsible for service costs outside warranty period. When this happens, there are avenues for reporting the problem. If there is an issue that is not covered by the warranty period but is included in your Home Depot Protection Plan, the plan will cover it. Top Sellers Most Popular Price Low to High Price High to Low Top Rated Products. 3. I bought a Ryobi 40v mower last summer. Sometimes companies will refuse to honor a valid warranty. Home Depot extended lifetime warranty on water heater appears worthless. I understand why Home Depot and everyone else does their warranties and registrations the way they do. Home Close Menu Search. Get It Fast. This Ryobi Brushless Hammer Drill Review will have you throwing your other drills to the waist side. 5. Hide Unavailable Products. But tried using only once . There’s one important detail to note about Ryobi’s warranty. Verified Reviewer . 2. Availability. The warranty does not cover issues due to misuse, abuse, or break down from normal wear. 1. I made the origional purchase with a Home Depot gift card and store credit from earlier returns. Filter review. SHAME ON RYOBI!! They know a large percentage of people will forget to register on time and therefore never collect on the offer. Now I have 3 tools with no batteries. I would not recommend or buy any more Ryobi/Home Depot tools! With superior runtime, power, and performance, these batteries can take on more demanding applications than ever before with the introduction of HP technology. 13 reviews . I had all my receipts documenting my purchase. It has been over 3-months and lots of call and emails and I still do not have a working charger for my drill and blower, they keeping tell me asap. General hand tools are what Ryobi's strengths are based on the price. MY RYOBI is your exclusive self-service area where you register your tools to receive extended warranty, redeem your bonus offers, view your toolbag and more The warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the RYOBI ® brand outdoor product ® or adversely affect its operation, performance, or durability. You’re covered for three years if you use your drill for personal or household use. Once you purchase the warranty, you must register it either online or by mail. 10 reviews . The warranty was from home depot. Home Depot said they only take items back for 30 days, and after that is up to the manufacturer to honor their warranty. So does Lowes. I bought a Milwaukee M12 impact driver (bare tool) 2 weeks ago, and used it 3 times. Not sure what their official policy is, other than within 90 days from purchase. But the warranty is better than the three-year limited warranty you get on Ryobi tools. All ONE+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration. After charging the battery, the mower now no longer works. But I still like the simple and easy Sears Craftsman method. 5 reviews . How can I cancel my plan? Radius ! Took it to home Depot only to be met with attitude right off the bat at the return counter. Ours sprung a leak and they promise to honor it and send out a contracor but we’re still waiting a week later. Register Products Sign In; Français warranties. , I bought warranty for several home appliances from Home Depot. It also sells printing equipment, power tools, and builders' hardware. *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. Lots of lies and putting us off. However, someone made the point that it depends on the tool. Department. In Stock at Store Today. Check our FAQ. All RYOBI tool warranty work must be performed by an Authorized Service Center. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Unfortunately, this isn't always the case. This pair of batteries failed after 2 years and I was told by Ryobi to take them to a Home Depot (even though not bought there) where they would exchange them, as they afe underf a 3 year warranty.. If a battery comes in a kit (with the tool and charger), no receipt is required. Home Depot warranty sucks !! All batteries have a 3 year warranty only. Calls routed to the Philipines. 9 Results Brand: RYOBI Manufacturer Warranty: 5 Year Limited Warranty Clear All. Have used it about 6 times. These batteries feature advanced electronics to allow you to maximize tool performance with added capacity to all 18-Volt ONE+ tools. Bring your Craftsman tool back to Sears and get a new one. RYOBI introduces the 18-Volt ONE+ Lithium-Ion LITHIUM+ HP 9.0 Ah High Capacity Battery (2-Pack). 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